What are the categories of data processed in the SPHERE app?

First name, Last name, Country of residence, Network information (E.g., IP address), Email address, Mobile Phone number, Position data (restricted and when consent by End-user).

SPHERE Travel Risk Management Software

SPHERE Travel Risk Management Software and App. Smart technology to safeguard your employees and fulfil your duty of care. Full access to the combined power of Information, Location and Communication in one platform.

SPHERE is powered by our technical partner, Safeture. Advanced technology that’s easy to use, and paired with our 24/7 Global Response Centre! The platform consists of two interfaces – a web portal and a mobile app, making it easy to communicate, inform, and locate all relevant people.

More and more of us are travelling and working away from home and whilst it is easy to take this for granted, there are always risks associated with operating remotely. Although most trips are usually incident free, it’s still important for travellers and remote workers to prepare and be able to respond if an incident occurs.

The advanced web portal is the primary safety management tool, providing a real-time overview of essential security data for an organisation.

Our user-friendly app is available on both the Apple App Store and Google Play. Once registered, travellers and lone workers have access to a range of features that provide full support, from planning through to safe arrival home. SPHERE informs and alerts users of potential risks along their route, empowering them with tools to call for assistance.

Benefits of SPHERE

Usability and Usage

Intuitive Interface

Data Security

Innovative

Integrate with Travel Management Companies and HR systems

Quick Onboarding and Activation

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What is Travel Risk Management Software?

Travel risk management software is an essential tool for safeguarding employees and travellers from unexpected risks during their journey. It helps prevent incidents such as medical emergencies, pandemics, natural disasters, civil unrest, crime, terrorism, and emergency evacuations.

Travel Risk Management solutions:

FOR TRAVELLERS:

SOS Alert Button – Instantly send an emergency alert to your designated contacts with a single click.
Traveller App – A mobile app and web portal designed to keep you informed and safe throughout your journey.
Itinerary Management – Easily track and manage your travel plans in one place, with automatic updates.
Tracking – Stay connected and ensure your location is always monitored. Our tracking system provides real-time updates.
Check-in Function – Enable regular check-ins to notify your designated contacts of your safe arrival.
Country Information and Risk Levels – Stay informed about potential risks at your destination with up-to-date country information.

FOR RISK & HSE MANAGERS:

Real-time Alerts – Receive geo-located, real-time alerts for travellers based on their current location.
Admin Panel – A fully integrated platform, working with medical and security partners, allowing you to manage your people’s safety and make informed decisions, wherever they are in the world.
Traveller Oversight – Monitor and guide travellers to safety, or send for immediate assistance if necessary.
Mass Communication – Instantly communicate with and locate all relevant people during emergencies.
Global Alerts – Receive global security alerts and notifications that affect your travellers, allowing you to take swift action.
24/7 Global Response Centre – Our dedicated global response centre is available 24/7 to assist with any travel emergencies. Whether it’s medical support, evacuation, or other crisis management, our experts are ready to help at any time.

The SPHERE Travel Risk Platform & App is part of our comprehensive Travel Risk suite of services, which includes Planning & Advisory, Risk Intelligence, Training, 24/7 Global Response, Medical Assistance and In-country Security.

Essential components of a Travel Risk management plan

Initial Consultation

Comprehensive review of the business’s current risk management plan to identify gaps and align with industry best practices.

Prepare

Thorough risk assessment for medical and security threats, and tailored strategies to manage and mitigate risks at each stage of travel.

Implementation

Tailoring and implementing risk management strategies in real-time, and aligning travel risk management with existing company policies.

Ongoing support

24/7 Global Response Centre: providing continuous support to travellers anywhere, anytime.

FAQs

Yes. Even if your mobile device cannot access the internet and you are experiencing an emergency, you can still share your position and activate emergency mode.

Yes. As a measure of protecting end-users’ privacy and integrity, SPHERE puts them in complete control. End-users can choose to disable location sharing completely or, if enabled, set their own privacy level directly in the SPHERE Mobile Application.

Yes, SPHERE has a feature called ‘Scheduled Check-ins’ that lets you select certain weekdays and time slots for when you want end users to report their position manually in the app.

The SPHERE platform automatically provides an initial rough risk analysis that is used as a starting point for further analysis, such as the number of employees affected, which facilities are affected, threat level, estimated progression of the threat, standard recommendations, etc. Updates are also provided as the threat evolves. The platform provides additional historical information that can be used for in-depth risk analysis.

Yes, in the Dashboard, you find a widget called Country Risk Exposure which quickly lets you identify the number of users, upcoming travel bookings, and facilities you have in a country with a specific risk level. You can also subscribe to emails called ‘Risk Trip Warnings’, which lets you receive information on any new high-risk travel bookings added to the system.

The app can handle sharing your location if your mobile device cannot access the internet but still have access to mobile networks and can send SMS. In addition, the app stores information offline, which can be accessed at any time.

Yes, for departure locations, you will receive alerts 24 hours before arriving at the location and four hours after departure. For arrival locations, you get alerts 72 hours before arrival and four hours after departure from the location. The location radius is five kilometers for both arrival and departure locations.

The main purpose of the app is to provide users with useful security-related information before and during business trips, both via Country information and alert messages. The app may include contact information for Assistance and/or Security providers. In addition, the system also allows SPHERE to geolocate the user based on the location of the device when the app is running (even when the app is not being used but just running in the background) and when the user consents to the geolocation function. SPHERE will provide this data to the employer, subject to each user’s consent, by accepting the Terms of Use. SPHERE will not use the location data for any other purpose. The system also allows employers to send SMS/Email via the dashboard to users based on the email and phone number registered by the user when registering into the system.

First name
Last name
Country of residence
Network information (E.g., IP address)
Email address
Mobile Phone number
Position data (restricted and when consent by End-user)

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