SPHERE Travel Risk Management Software

SPHERE Travel Risk Management Software and App. Smart technology to safeguard your employees and fulfil your duty of care. Full access to the combined power of Information, Location and Communication in one platform.

SPHERE is powered by our technical partner, Safeture. Advanced technology that’s easy to use, and paired with our 24/7 Global Response Centre! The platform consists of two interfaces – a web portal and a mobile app, making it easy to communicate, inform, and locate all relevant people.

More and more of us are travelling and working away from home and whilst it is easy to take this for granted, there are always risks associated with operating remotely. Although most trips are usually incident free, it’s still important for travellers and remote workers to prepare and be able to respond if an incident occurs.

The advanced web portal is the primary safety management tool, providing a real-time overview of essential security data for an organisation. Our user-friendly app is available on both the Apple App Store and Google Play. Once registered, travellers and lone workers have access to a range of features that provide full support, from planning through to safe arrival home. SPHERE informs and alerts users of potential risks along their route, empowering them with tools to call for assistance.

Benefits of SPHERE

Usability and Usage

Intuitive Interface

Data Security

Innovative

Integrate with Travel Management Companies and HR systems

Quick Onboarding and Activation

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What is Travel Risk Management Software?

Travel risk management software is an essential tool for safeguarding employees and travellers from unexpected risks during their journey. It helps prevent incidents such as medical emergencies, pandemics, natural disasters, civil unrest, crime, terrorism, and emergency evacuations.

Travel Risk Management solutions:

FOR TRAVELLERS:

SOS Alert Button

Instantly send an emergency alert to your designated contacts with a single click.

Traveller App

A mobile app and web portal designed to keep you informed and safe throughout your journey.

Itinerary Management

Easily track and manage your travel plans in one place, with automatic updates.

Tracking

Stay connected and ensure your location is always monitored. Our tracking system provides real-time updates.

Check-in Function

Enable regular check-ins to notify your designated contacts of your safe arrival.

Country Information and Risk Levels

Stay informed about potential risks at your destination with up-to-date country information.

FOR RISK & HSE MANAGERS:

Real-time Alerts

Receive geo-located, real-time alerts for travellers based on their current location.

Admin Panel

A fully integrated platform, working with medical and security partners, allowing you to manage your people’s safety and make informed decisions, wherever they are in the world.

Traveller Oversight

Monitor and guide travellers to safety, or send for immediate assistance if necessary.

Mass Communication

Instantly communicate with and locate all relevant people during emergencies.

Global Alerts

Receive global security alerts and notifications that affect your travellers, allowing you to take swift action.

24/7 Global Response Centre

Our dedicated global response centre is available 24/7 to assist with any travel emergencies. Whether it’s medical support, evacuation, or other crisis management, our experts are ready to help at any time.

The SPHERE Travel Risk Platform & App is part of our comprehensive Travel Risk suite of services, which includes Planning & Advisory, Risk Intelligence, Training, 24/7 Global Response, Medical Assistance and In-country Security.

Real-Time Travel Risk Map by Safeture

Client Testimonials

“Securewest has been our travel risk management partner for years. They are supportive, flexible, and genuinely care about the safety and wellbeing of our staff and students.

Earlier this year, in February, we had placement students in Peru when the government declared a state of emergency due to rising crime. Things escalated quickly, and the army was sent in to restore order. It was an incredibly stressful situation for our students, but Securewest supported immediately. They reassured the travellers, discussed their options, and kept us updated. They coordinated with our medical insurance provider to arrange mental health support for them. They even had a security partner on standby for an emergency evacuation if things got worse.
But instead of waiting for things to escalate, they acted fast and found a way to get them onto a commercial flight before the situation worsened. It was exactly the kind of calm, proactive support you need in those moments.

This level of care isn’t just for emergencies. Securewest support with the planning before travel. Connor, their Intelligence Officer, provides me with travel intelligence and supports with risk assessments to help us make informed decisions. What I particularly value they take the time to talk with our travellers so they understand who they are, why they’re going, and what specific risks they might face. Our travellers find this service enabling and it has helped us enable research that might otherwise have been deemed too dangerous.

Their technology makes managing travel risks incredibly easy. The app and admin portal allow me to group travellers, track locations in real-time, and keep in touch with our travellers. Our TMC is integrated, so every trip is automatically added to the system and off-book travel can be added easily. It’s reassuring to know that support is always available, no matter where in the world our people are.”

Head of Safety and Security

Coventry University Group

“We were extremely impressed with Securewest’s services when planning our PhD student’s research trip to Tripoli. Their comprehensive risk assessment provided invaluable insights into the security situation, allowing us to make informed decisions and take necessary precautions. The level of detail and expertise they demonstrated was truly commendable.

Throughout the student’s trip, Securewest’s client service was exceptional. They were always available to provide support and guidance, ensuring the student’s safety and well- being. Their prompt replies and individualised guidance were instrumental in addressing any challenges that may have arisen.
We found the Sphere dashboard to be incredibly comprehensive and user-friendly. It provided real-time updates on security incidents, travel advisories, and emergency contacts, giving us peace of mind knowing that our student had access to essential information at all times.

A special thanks to Connor, Justina and the team for their exceptional service and support throughout the entire process. Their professionalism, expertise, and dedication to ensuring our student’s safety were invaluable.

We would highly recommend Securewest to any organisation or individual requiring professional security services, particularly in high-risk environments. Their commitment to excellence and dedication to client satisfaction make them an invaluable partner.”

Operations Manager

University of Leicester

Frequently Asked Questions

A comprehensive Travel Risk Management plan typically includes four key components:

Initial Consultation: A thorough review of your business’s current risk management plan to identify gaps and align with industry best practices.
Implementation: Tailored strategies put into action in real-time, ensuring travel risk management aligns with your existing company policies.
Prepare: Access to a mobile app and web portal designed to keep travellers informed and safe throughout their journey.
Ongoing Support: 24/7 Global Response Centre offering continuous support to travellers, providing assistance anytime, anywhere.

Yes. Even if your mobile device cannot access the internet and you are experiencing an emergency, you can still share your position and activate emergency mode.

Yes. As a measure of protecting end-users’ privacy and integrity, SPHERE puts them in complete control. End-users can choose to disable location sharing completely or, if enabled, set their own privacy level directly in the SPHERE Mobile Application.

Yes, SPHERE has a feature called ‘Scheduled Check-ins’ that lets you select certain weekdays and time slots for when you want end users to report their position manually in the app.

The SPHERE platform automatically provides an initial rough risk analysis that is used as a starting point for further analysis, such as the number of employees affected, which facilities are affected, threat level, estimated progression of the threat, standard recommendations, etc. Updates are also provided as the threat evolves. The platform provides additional historical information that can be used for in-depth risk analysis.

Yes, in the Dashboard, you find a widget called Country Risk Exposure which quickly lets you identify the number of users, upcoming travel bookings, and facilities you have in a country with a specific risk level. You can also subscribe to emails called ‘Risk Trip Warnings’, which lets you receive information on any new high-risk travel bookings added to the system.

The app can handle sharing your location if your mobile device cannot access the internet but still have access to mobile networks and can send SMS. In addition, the app stores information offline, which can be accessed at any time.

Yes, for departure locations, you will receive alerts 24 hours before arriving at the location and four hours after departure. For arrival locations, you get alerts 72 hours before arrival and four hours after departure from the location. The location radius is five kilometers for both arrival and departure locations.

The main purpose of the app is to provide users with useful security-related information before and during business trips, both via Country information and alert messages. The app may include contact information for Assistance and/or Security providers. In addition, the system also allows SPHERE to geolocate the user based on the location of the device when the app is running (even when the app is not being used but just running in the background) and when the user consents to the geolocation function. SPHERE will provide this data to the employer, subject to each user’s consent, by accepting the Terms of Use. SPHERE will not use the location data for any other purpose. The system also allows employers to send SMS/Email via the dashboard to users based on the email and phone number registered by the user when registering into the system.

First name
Last name
Country of residence
Network information (E.g., IP address)
Email address
Mobile Phone number
Position data (restricted and when consent by End-user)

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