Privacy Policy

Privacy Policy

PRIVACY POLICY

This privacy policy sets out how Securewest International uses and protects any information that you give us when you use this website.

Securewest International is committed to ensuring that your privacy is protected in line with GDPR (25th May 2018). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and GDPR 2018 regulations.

Securewest International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What we collect:

We may collect the following information:

Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping. 
We may use the information to improve our products and services. 
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

GDPR Principles

Securewest shall comply with the principles of data protection (the Principles) enumerated in the EU General Data Protection Regulation. Securewest will make every effort possible in everything we do to comply with these principles. The Principles are:

Lawful, fair and transparent:

Data collection must be fair, for a legal purpose and we must be open and transparent as to how the data will be used.

Limited for its purpose:

Data can only be collected for a specific purpose.

Data minimisation:

Any data collected must be necessary and not excessive for its purpose.

Accurate:

The data we hold must be accurate and kept up to date.

Retention:

We cannot store data longer than necessary.

Integrity and confidentiality:

The data we hold must be kept safe and secure.

Fair and Lawful Processing:

Securewest must process personal data fairly and lawfully in accordance with individuals’ rights under the first Principle. This generally means that we should not process personal data unless the individual whose details we are processing has consented to this happening.

If we cannot apply a lawful basis, our processing does not conform to the first principle and will be unlawful. Data subjects have the right to have any data unlawfully processed erased.

Rights of Individuals:

Individuals have rights to their data which we must respect and comply with to the best of our ability. We will ensure individuals can exercise their rights in the following ways:

Right to be informed:

Providing privacy notices which are concise, transparent, intelligible and easily accessible, free of charge, that are written in clear and plain language, particularly if aimed at children.

Keeping a record of how we use personal data to demonstrate compliance with the need for accountability and transparency.

Right of access:

Enabling individuals to access their personal data and supplementary information

Allowing individuals to be aware of and verify the lawfulness of the processing activities.

Right to rectification:

We must rectify or amend the personal data of the individual if requested because it is inaccurate or incomplete. This must be done without delay, and no later than one month. This can be extended to two months with permission from the DPO.

Right to erasure:

We must delete or remove an individual’s data if requested and there is no compelling reason for its continued processing.

Right to restrict processing:

We must comply with any request to restrict, block, or otherwise suppress the processing of personal data.

We are permitted to store personal data if it has been restricted, but not process it further. We must retain enough data to ensure the right to restriction is respected in the future.

Right to data portability:

We must provide individuals with their data so that they can reuse it for their own purposes or across different services.

We must provide it in a commonly used, machine-readable format, and send it directly to another controller if requested.

Right to object:

We must respect the right of an individual to object to data processing based on legitimate interest or the performance of a public interest task.

We must respect the right of an individual to object to direct marketing, including profiling.

We must respect the right of an individual to object to processing their data for scientific and historical research and statistics.

Rights in relation to automated decision making and profiling:

We must respect the rights of individuals in relation to automated decision making and profiling.

Individuals retain their right to object to such automated processing, have the rationale explained to them, and request human intervention.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at either Riverford House, 43 Estover Close, Plymouth, PL6 7PL, UK or info@securewest.com.

We will not sell, distribute or lease your personal information to third parties unless are required by law to do so. 

You may request details of personal information which we hold about you under GDPR 2018. If you would like a copy of the information held on you please write to Riverford House, 43, Estover Close, Plymouth, PL6 7PL, UK or info@securewest.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.